The small print
Terms
Last updated 1 November 2026
The guarantee
Give the coaching two sessions. If it isn’t right for you, I’ll refund your programme fee in full.
After attending your first two sessions, if you don’t feel the coaching is the right approach for you, tell me within seven days of your second session, before session three, and I’ll refund your programme fee in full.
For split payments, I refund all programme payments made and cancel any remaining instalment. No forms, no arguing. This gives you time to experience the coaching before deciding whether to continue.
Booking and payment
- The 8-week Speaking Transformation is £850. Pay in full when you book, or choose two payments of £425: the first at checkout and one final £425 automatically one calendar month later, using the payment method you authorise at checkout. There are no further programme payments. Rescheduling sessions does not change this payment date. If that date does not exist in the following month, payment is due on its last day.
- After the first split payment, you can book your first session using the prepaid booking link. There is no additional payment when booking that session.
- If you already booked under an earlier payment arrangement, that agreement still applies.
- A single session is £150, paid when you book.
- If you book the programme within a month of a single session, the £150 comes off the programme price. Contact me before booking to arrange the credit.
- I’m not VAT registered, so there’s no VAT to add.
Rescheduling and cancelling
- You can reschedule any session with at least 24 hours’ notice through the booking link.
- A session missed without notice counts as used.
- If you change your mind before your first session, you’ll get a full refund.
Speak Up
The programme includes a year of Speak Up from your first session. After that, you can carry on at the standard subscription price.
Sessions
Sessions are held online, or in person in Edinburgh when that suits us both.
What coaching is, and isn’t
My coaching draws on ideas from CBT and counselling skills, but it isn’t therapy or a medical service. If you’re dealing with anxiety or another mental health condition that significantly affects your daily life, please speak to your GP or a qualified therapist. I’m happy to work alongside them.
Confidentiality
What you share in our sessions stays between us. I’ll only share it if I’m required to by law, or if I believe someone is at risk of serious harm.
The legal bit
These terms are governed by the law of Scotland. Questions? Get in touch.